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Shearer Acura Newsletter

THE ACURA BUZZ
Volume 3, Issue 2         April 2012
Welcome to our newest edition of The Acura Buzz!

Everyone here at Shearer Acura would like to thank you for taking the time to catch up on what has been happening in the world of Acura and here at our dealership.

Since our last release in January we have been honored with Acura's 'Precision Team' award, and we as a dealership celebrated this accomplishment together with a delicious dinner on April 26th at the Windjammer Restaurant. A huge 'Thank You' to our Sales Manager, Mark Benoit, General Manager, Rich Bokan, and our Dealership Owner, William Shearer, for an outstanding year. We are on our way to a great start for 2012.

When you visit our service department you will notice a change at the desk when you arrive. Jay Jerger, who had been with Shearer Acura for 8+ years, decided to make a career change, and we wish him the best of luck in the future. Brett Lister joins our service team as the new Service Manager. Brett has been in the automotive industry since 1987 and comes to Shearer Acura with a WORLD of automotive knowledge. Brett has worked with multiple Japanese automotive manufacturers and has taken the reigns at the service desk. We are excited to open a new chapter with Brett.

Acura's creative juices have given us Acura's Future Vehicles and the 2013 RDX (featured in Marvel's The Avengers).

Shearer Acura always welcomes your questions and concerns, contact us  today! 		  Find all of our Dealership Specials here!
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The Gulliver "Chariot" commercial shows that the completely redesigned Acura RDX

has the unique ability to be the right size for any situation.

 

Shearer Acura: An Acura Dealership of Distinction

South Burlington, Vermont January, 2012 - Acura National Headquarters has announced that Shearer Acura (formerly Lewis Acura) of South Burlington has earned the Precision Team Dealership of Distinction award for 2011. Dealership of Distinction is the highest honor awarded to Acura dealerships for achieving exceptional standards of excellence in client satisfaction, training, and facility operation. This is the first time that Shearer Acura has been eligible and WON this award. Lewis Acura had won this award several times before.

Dealership of Distinction status is based on achieving all objectives established for the Precision Team program. Acura dealerships are given the year to achieve the rigorous set of objectives and prove they are worthy of Acura's most prestigious award. All criteria are established to enhance the client experience; most measures are based on actual client feedback and survey scores. To achieve success in the program, a total commitment to excellence by the entire dealership team is required. More than 260 Acura dealerships participated in the 2008 Precision Team program; Lewis Acura (now Shearer Acura) is among the 60 to earn Dealership of Distinction status.

Shearer Acura strives to exceed the expectations of our clients. Shearer Acura  sales and service team have proven they are a step above, not only within the Acura brand, but in the entire industry. Come see for yourself the benefits of doing business with Shearer Acura - a "Dealership of Distinction."

Click on photo to read the full Press Release


Shearer Acura is proud of both Sales and Service Teams.
It is because of a combined TEAM effort that we have earned this esteemed award from Acura.
Left: Acura Sales Team Robert Ross (Sales), Mark Benoit (Sales Manager), Bob Scheck (Sales), Rick Hurlburt (Sales)
Right: Acura Service Keith Carnevale (Master Technician), Matt Riley, Spencer Hayden
 


    
Richard Bokan
General Manager
Tom Acquaviva
Parts and Service Director
Brett Lister
Service Manager
Robert Tourageau
Parts Manager
Peter Fisher
Reconditioning Manager
 
 
                                                 Acura Council of Sales Excellence!

Shearer Acura is honored and PROUD to name
Bob Scheck and Robert Ross as members of the
2011 Council of Sales Excellence!!!

At Acura, we have a passion for our vehicles and our clients. We are driven to match our advanced luxury performance vehicles with an ownership experience that is second to none. To that end, each year Acura designates a select group of Sales Consultants from across the country to be members of the Council of Sales Excellence. These top-performing consultants are among the best, having demonstrated their ability to connect with and care for Acura Clients.

These member are experts in:

  • Offering an optimal buying experience tailored to your personal preferences

  • Thoroughly explaining the features of Acura's vehicles

  • Providing superior client service
   Bob Scheck
   Robert Ross
 
Bob and Robert have excelled in:

  • Sales Volume

  • Customer Satisfaction before, during, and after each sale

  • Sales training and product knowledge.
 
 
Who's New at Shearer Acura?

 
Brett Lister
Acura Service Manager

Brett joined our Acura team on April 2, 2012. He has been in the automotive industry since 1987. Brett is a 1986 graduate of Arcadia University in Glenside, PA.

Brett has been happily married since 1990 and has three children, 2 girls and one boy! Brett enjoys skiing, sailing, and enjoys collecting antique glassware. Something fun to know about Brett: He is a First Generation American		  
 
 
Randy Ferguson
Pre-owned Vehicle Manager

Randy has been with Shearer Automotive for 4 years, previously at Shearer Buick GMC Cadillac.

Before Randy started his career in the auto industry he spent 8 years in banking and 32 in retail!

Randy moved to Vermont from Dallas, TX with his wife Cindy to 'live the good life'!
 

 Chef Scheck's Corner!
Fool Proof Delicious Scones!

 Here's the basic "start here" scone recipe.

  
FYI: While this simple vanilla scone recipe is delicious as is, it's also the perfect vehicle for your favorite add-ins; try dried cranberries and walnuts, chocolate chips are tempting, too.

My favorite...white chocolate and raspberry!

 To get started you will need the following ingredients:

Dough

2 3/4 cups unbleached all-purpose flour
1/3 cup sugar
3/4 teaspoon salt
1 tablespoon baking powder
1/2 cup cold butter
1 cup to 2 cups chopped dried fruit, chocolate or other flavored chips, nuts, or a combination, optional
2 large eggs
2 teaspoons vanilla extract or the flavoring of your choice
1/2 cup to 2/3 cup half and half or milk

Topping

2 teaspoons milk
2 tablespoons sparkling white sugar or cinnamon sugar, optional.




      
 

 Directions
 
1) In a large mixing bowl, whisk together the flour, sugar, salt, and baking powder.  

2) Work in the butter just until the mixture is unevenly crumbly; it's OK for some larger chunks of butter to remain unincorporated.  

3) Stir in the fruit, chips, and/or nuts, if you're using them.  

4) In a separate mixing bowl, whisk together the eggs, vanilla or other flavor, and half and half or milk.  

5) Add the liquid ingredients to the dry ingredients and stir until all is moistened and holds together.

6) Line a baking sheet with parchment; if you don't have parchment, just use it without greasing it. Sprinkle a bit of flour atop the parchment or pan.  

7) Scrape the dough onto the floured parchment or pan, and divide it in half. Round each half into a 5" circle (if you haven't incorporated any add-ins); or a 6" circle (if you've added fruit, nuts, etc.). The circles should be about 3/4" thick.

8) Brush each circle with milk, and sprinkle with coarse white sparkling sugar or cinnamon sugar, if desired.  

9) Using a knife or bench knife that you've run under cold water, slice each circle into 6 wedges.  

10) Carefully pull the wedges away from the center to separate them just a bit; there should be about 1/2" space between them, at their outer edges.

11) For best texture and highest rise, place the pan of scones in the freezer for 30 minutes, uncovered. While the scones are chilling, preheat the oven to 425°F.  

12) Bake the scones for 20 to 25 minutes, or until they're golden brown. When you pull one away from the others, it should look baked all the say through; the edge shouldn't look wet or unbaked.  

13) Remove the scones from the oven, and cool briefly on the pan. Serve warm. When they're completely cool, wrap in plastic and store at room temperature for up to several days.

Scone Tips:

For a less traditional, slightly sweeter scone, increase the sugar in the dough to 1/2 cup (3 1/2 ounces).

Scones are best served warm. They're delicious as is, but add butter and/or jam, if you like. To reheat room-temperature scones, place on a baking sheet, tent lightly with foil, and warm in a preheated 350°F oven for about 10 minutes.

Why freeze the scones before baking? Because 30 minutes in the freezer relaxes the gluten in the flour, which makes the scones more tender and allows them to rise higher. It also chills the fat, which will make the scones a bit flakier.

To make free-form rather than wedge-shaped scones, increase the half and half or milk to 3/4 cup. Using a large ice cream scoop or spoon, dollop the scone dough in 1/3-cupfuls onto a lightly greased or parchment-lined baking sheet. Bake the scones in a preheated 375°F oven for about 30 minutes.

These simple scones are a wonderful blank canvas, awaiting your palette of chips, nuts, or fruit. Some of our favorite combinations are butterscotch chips and pecans; chocolate chips and dried cherries; and diced crystallized ginger and diced dried peaches.

Flour is like a sponge; it absorbs liquid during humid weather, and dries out in dry weather. In summer or when it's hot and humid, use the lesser amount of milk or half and half in this recipe; during winter, or when it's very dry, use the greater amount. Either way, start with the smaller amount, and drizzle it in till the dough is the correct consistency.

 

 
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